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ITvision India provides world class services and solution economically. Every one knows that the recession is going on and the companies are cutting down its budget and reducing the manpower and network support budget. That is the reason the work efficiency and quality of works are going down and it is effecting their production and business badly. Our company has started to provide solution to small and medium level companies. Here we are providing end less solution like Corporate training, Business Process Auditing, Technical support, Customer Support, Network Security, Hosting solution, Website Building, Ecommerce support and server support.
The company has more then 02 years strong experience in IT support field specially in remote support and our skilled manpower and 02 years of market experience has made us champ in this field.
We are planning to start a technical support helpline in northern India to help for home users. This helpline will provide solution to home user over phone without any charges This helpline will also provide help to student for chose better career. Soon we will release our helpline nos. on our website and all major blogs like www.kumaun.in, www.uidaicards.com, airfm.in and others community sites.

Service Level Agreement

With our expertise: We can carefully prepare your systems to ensure that in the event of disaster your organisation will be and running within 4 hours of any disaster Infrastructure and Development. Our Remote support team will ensure your downtime should be minimum. We have one centralized control room in Delhi, which is always monitor all support calls and mails and forward to our field team.

End-User Support

A user with a support line is a happy user. We will:
Answer technology-related questions and participate in technical problem-solving for individuals within your organisation. Provide assistance with hardware and software installations. Help your users to use their hardware and software more effectively and efficiently.
Coordinate hardware repairs.

With our experience:

We undertake to guide and advise you on your IT strategy, ensuring that your IT development stays within budget and keeps pace with your business. Where very technical issues are involved, to Act as a liaison between your organisation and other technology Service Providers (ISP, hosting providers, data centers, website coders and other geeks)
Provide ICT purchasing and budgeting assistance
Network infrastructure repairs and device replacements
Technical software help

Server Management and Monitoring

Here we take responsibility for managing and maintaining your servers by: Working remotely to download and effect patches and routine OS updates to keep the servers running efficiently Managing user names, password, permissions, services and shares. Monitoring server performance and tweaking it maximise efficiency. Undertaking a regular backups testing regime, ensuring backup system is working. Advising, costing and implementing on hardware or major software upgrades, changes or modifications as required.